Privacy Policy
Last updated: January 2025
Payments are processed by Paddle (Merchant of Record). Taxes are calculated/remitted by Paddle. Refunds/chargebacks are handled per Paddle policies.
Card statements may display Paddle or an abbreviated company name.
For consumer cancellation rights (14 days), see Paddle Buyer Terms.
Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include your name, email address, business information, and usage data.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our SaaS services, process subscription transactions, send you technical notices and support messages, and communicate with you about products, services, and promotional offers.
Payment Processing
When you purchase via Paddle, billing and tax details are processed by Paddle and shared with us as needed to provide the service and meet legal obligations. Paddle acts as our Merchant of Record and maintains their own privacy policy for payment data.
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with service providers who help us operate our business.
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Contact Us
If you have any questions about this Privacy Policy, please contact us at marwanh@sweetflow.ai
Payment Processing
We use Paddle as our Merchant of Record to process payments and manage taxes, compliance, refunds, and chargebacks. Your card statement may reference Paddle.
Paddle Buyer Terms