Question 1

How do I create my SweetFlow AI account?

Accepted Answer

Creating your SweetFlow AI account is simple! Click 'Get Started' on our homepage, enter your email and business details, and verify your email address. Once your email is verified, you'll have access to all features immediately.

Question 2

What types of businesses can use SweetFlow AI?

Accepted Answer

SweetFlow AI is designed for all types of service providers including restaurants, cafes, consultants, freelancers, agencies, and any business that manages orders, clients, and products. Our platform adapts to your specific business needs.

Question 3

Is my business data secure with SweetFlow AI?

Accepted Answer

Your data is encrypted in transit (TLS) and at rest (AES-256), isolated per business by Row-Level Security policies enforced in the database, and stored in the EU (AWS Frankfurt) under the GDPR. Payments go through Paddle, so SweetFlow AI never stores card details. See /security for the details.

Question 4

How does the AI receipt analysis work?

Accepted Answer

Simply upload a photo of your receipt, and our AI automatically extracts key information like amount, business name, date, and categorizes the expense. You can review and edit the extracted data before saving.

Question 5

Can I access SweetFlow AI on mobile devices?

Accepted Answer

Yes! SweetFlow AI is fully responsive and works seamlessly on all devices - desktop, tablet, and mobile. You can manage your business on the go with our mobile-optimized interface.

Question 6

How do I share my catalog with customers?

Accepted Answer

In your Menu/Catalog section, click 'Copy Link' to get your public catalog URL. Share this link with customers via social media, email, or messaging apps. They can view your products and contact you directly to place orders.

Question 7

What languages does SweetFlow AI support?

Accepted Answer

SweetFlow AI currently supports English, Hebrew and Arabic, with automatic RTL (right-to-left) support for Hebrew and Arabic. We're continuously adding more languages based on user demand.

Question 8

How do I get help if I encounter issues?

Accepted Answer

You can contact our support team directly at marwanh@sweetflow.ai. We typically respond within 24 hours and are here to help you succeed with SweetFlow AI.

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